KIU Publications

Publications Archive

Explore research, reports, and scholarly works from the vibrant academic community at Kampala International University.

No matching results? Clear all filters to begin a fresh search.

Factors influencing Nigeria's use of e-commerce

Author: Ezeani Thomas Izuchukwu
Publisher: EURASIAN EXPERIMENT JOURNAL OF HUMANITIES AND SOCIAL SCIENCES
Published: 2023
Section: Faculty of Business and Management

Abstract

E-commerce has revolutionized the Nigerian economy by creating job opportunities, expanding consumer
markets, enhancing production and system efficiency, and enhancing value addition to services. It has also
facilitated global commercial development and widened international trade boundaries. Small and Medium
Enterprises (SMEs) play a crucial role in both developed and developing countries, offering numerous benefits
such as cost reduction, increased flexibility, error reduction, faster response times, and lower labor costs. However,
challenges persist, such as the need for continuous training for managers and employees to understand the
evolving nature of e-commerce, lack of security and reliability, trust, and access to capital, and poor infrastructure.
To address these issues, cooperation between SMEs and government institutions is crucial. The integration of ecommerce
in Nigeria is hindered by factors such as lack of security, reliability, trust, and access to capital.
Keywords: E-Commerce, SMEs, Value addition, Challenges, Developing countries