Abstract

This study examines the impact of Information and Communication 
Technology (ICT) skills on the realisation of refugees' immigration 
rights, focusing on the International Organisation for Migration (IOM) 
in Uganda. Utilising a mixed-methods approach, the research combines 
quantitative data from 150 refugees and IOM technical staff with 
qualitative insights gathered through interviews. The findings reveal a 
strong positive correlation (r = 0.973, p < 0.001) between ICT skills and 
the ability of refugees to assert their rights. Respondents indicated that 
enhanced ICT skills significantly improve their access to information 
about immigration rights and facilitate communication with support 
organisations. Despite these advancements, barriers such as limited 
digital literacy and socioeconomic challenges persist, underscoring the 
need for targeted training programs. The study emphasises that 
investing in ICT skills development is crucial for empowering refugees 
and improving their advocacy efforts. Recommendations include 
establishing community technology centres and conducting assessments 
to identify specific barriers to training. This research contributes to a 
deeper understanding of the role of ICT in fostering refugee 
empowerment and rights realisation in Uganda.