KIU Publications
Publications Archive
Explore research, reports, and scholarly works from the vibrant academic community at Kampala International University.
No matching results? Clear all filters to begin a fresh search.
Platform Labor and Algorithmic Management: Wellbeing, Unions, and Regulation
Author: Sarah Sachar
Publisher: NEWPORT INTERNATIONAL JOURNAL OF CURRENT RESEARCH IN HUMANITIES AND SOCIAL SCIENCES (NIJCRHSS)
Published: 2026
Section: College of Humanities and Social Sciences
Abstract
Platform labor, mediated through digital platforms and governed by algorithmic management, has transformed
contemporary work arrangements, offering both flexibility and precarity. This paper examines the multifaceted
nature of platform work, highlighting the diverse tasks, work structures, and algorithmic oversight shaping
worker experiences. Empirical evidence suggests ambivalent effects on worker well-being, influenced by platform
governance, regulation, task allocation, and individual skill levels. Collective representation, including unions and
cooperative platforms, remains challenged by uncertain employment status and dispersed labor structures.
Regulatory approaches at national, supranational, and transnational levels attempt to address algorithmic
management risks, with policy implications for worker protection, equitable remuneration, and digital labor rights.
Methodological considerations and case studies across transportation, cleaning, and generalist task platforms
underscore both the social and economic significance of platform labor. Finally, gaps in knowledge highlight the
need for interdisciplinary research on algorithmic management, worker well-being, and effective regulatory
frameworks to guide the evolving platform economy.